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集群的收入 & 预订部经理简历

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职业概况:

  •  incisive professional with 14 years of experience in Revenue, e - distribution and reservations management since 2003 till date with multi-brands as in single as well as multi-property portfolios and have worked with  保密, 西姆拉,  机密和水疗, 马尔代夫,  保密, 印度,  机密私人有限公司, 印度,  保密 & 撤退,马尔代夫
  • 领导能力,导师 & 激励团队. 敏锐的规划师,平衡 & strategist with a detailed oriented approach.
  • 具有团队精神

核心竞争力:

  • 制定定价策略, e-distribution management in keeping with international market segmentation with fast moving demand and revenue targets.
  • RGI & 专注于每间客房收益的方法. 指导销售团队.
  • Thoughtful sustainability approach in competitive market where every year is challenging than the previous one. Close tracking of HotexPar/ fixed and variable costings to derive sustainable pricing in tough times
  • Adapting to newer technology and making it your best friend as year on year change.
  • Encouraging sharing of learning among the 同行 and subordinates.
  • Developing relationships with key decision-makers to with more giver and taker approach.
  • Interviewing, training, supervising & evaluating support staff with in and across department.

工作亮点:

保密

集群的收入 & 预订部经理

职责:

  •  保密,马尔代夫 ( 100 Villas)
  •  保密,马尔代夫 ( 98 Villas)
  •  保密,马尔代夫
  •  保密,马尔代夫 (96 rooms)
  • 管理, 维护, 开发, monitor sales and pricing strategies, 分析需求因素, 预测 and 竞争分析.
  • Maintaining e-distribution channel sales on all point of sales and increasing visibility.
  • Have been able to increase e-distribution revenue share from 01% to 25% chain wide.
  • Ensure an effective pricing strategy, 通过了解市场供给, 需求趋势的变化, 竞争分析 across all segments & 产生最大收益 & 市场份额.
  • Demonstrating abilities in analysing the trends and data to 开发 selling strategy to cope with changing needs year on year, 月复一月.
  • Budgeting for the fiscal for segment and room revenue targets.
  • Spearheading a team for room reservations for the cluster of 4 resorts.
  • Maintaining professional and close contact with leaders, 同行, 决策者, 主人, 客户, 旅行社, OTAs and competitors to earn goodwill and sharing knowledge and changes in processes to ensure sustainability in tough times.
  • Go to person for sales team for any analytical approach and inputs.

保密

集群收益管理器

职责:

  • Part of the Project Team of ‘ 保密 管理解决方案 for successful implementation of 18 hotels of  保密. 项目历时6-8个月.
  • 管理 and 维护ed group and transient inventory controls, 发展中, 预测, 竞争分析.
  • To create a roadmap of hotels dynamic revenue strategies and actions targeted at achieving defined sleeping rooms, function spaces and catering goals for a fiscal year (approx. 占酒店收入的85%).
  • Relationship 管理r for PAN 印度 OTAs portfolio & e-Rate分销供应商. Representation was of the whole chain of 20+ hotels and not limited to the cluster that included building new contracts in company’s fast expansion portfolio of hotels.
  • To work actively with Sales teams to evaluate Segment Opportunities and effectively communicate revenue strategy to all sales engines.
  • Evaluate the events closely with MICE team, to optimize and juice the rates of cluster correctly.
  • Group rate recommendation with or without 的想法 .

保密

预订部经理

职责:

  • Responsible for unit inventory control and department of 3 associates.
  • Interaction and reviews with the Director Sales and Marketing and Director of Rooms on day to day to basis overseeing forecast and close look out on competitors’ performance and statistics to ensure target revenue generation and market penetration indexes.
  • Maintaining professional and close contact with Customers, 旅行社, Guests and competitors to earn goodwill and recommending changes in services and amenities.
  • Responsible of management of e-channel sales.
  • Assisting day to day front office operations along with Duty 管理rs and FOM.
  • Acting as perform 管理r on Duty (MOD) for the resort thrice in a month and ensuring smooth operations overnight.

保密

前厅助理 

职责:

  • Handled Room Reservations for 12 months solely for the unit and was responsible for month-end unit and corporate MIS.
  • Responsible for effective co-ordination with Central Reservation System (Oberoi 联系 Centre) and regional sales offices around 印度 and abroad.
  • Had handled concierge, bell desk and cashiers.
  • Handled limousine sale targets
  • Developed SOPs according to Leading Hotels of the World (LHW) Leading Quality Assurance in terms of Reservation, 客人处理 & 客人满意度.

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